Shipping policy

At DNSL, we are committed to delivering your products safely and on time. Please review our shipping policy below before placing an order.

DNSL provides shipping services across Pakistan through reliable courier partners.

All orders are processed within 24 to 48 hours after confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery time depends on the customer’s location:

Delivery times may vary due to courier delays, weather conditions, or unforeseen situations.

Shipping charges depend on:

Shipping charges will be displayed at checkout or confirmed by DNSL before dispatch.

Cash on Delivery is available in selected cities only.

For high-value orders, DNSL may request advance payment or partial payment before dispatch.

Once the order is shipped, DNSL will provide tracking details via:

Customers can track their shipment using the tracking number shared.

If delivery fails due to:

The parcel may be returned to DNSL. Re-dispatch may require additional shipping charges.

If your parcel is delivered in damaged condition or missing items, you must contact DNSL within 48 hours of delivery.

For quick resolution, customers should provide:

Claims submitted after 48 hours may not be accepted.

Delivery delays may occur due to:

DNSL is not responsible for courier delays but will fully assist in tracking and resolving the issue.

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